At Hearing8s, we stand behind the quality of our products. We offer a 30-day satisfaction guarantee on all our hearing amplifiers. If you're not completely satisfied with your purchase, you can return it within 30 days of the delivery date for a full refund of the purchase price.
To initiate a return, please follow these steps:
Once we receive and inspect your return, we'll process your refund. The refund will be issued to the original payment method used for the purchase within 5-7 business days. Please note that shipping charges are non-refundable, and a restocking fee of 10% may apply to returns that are not due to our error or defective products.
If you wish to exchange your product for a different model or color, please indicate this when contacting our customer service team. Exchanges are subject to product availability. If the exchange item is of greater value, you will be charged the difference. If it is of lesser value, the difference will be refunded to your original payment method.
If your product arrives damaged or proves to be defective within the warranty period, please contact our customer service team immediately. We'll work with you to arrange a return and replacement at no additional cost to you. For warranty claims, please refer to our Product Warranty page.
If you have any questions about our return policy, please contact our customer service team:
Last Updated: June 15, 2024