Frequently Asked Questions

General Questions

What is Hearing8s?

Hearing8s offers advanced hearing amplifiers designed to enhance sound clarity and improve listening experiences in various environments. Our products use cutting-edge technology to help you hear conversations, music, and sounds more clearly from all directions.

Are Hearing8s amplifiers the same as hearing aids?

No, Hearing8s amplifiers are not medical-grade hearing aids. While they provide sound amplification to enhance your hearing experience, they are not intended to diagnose, treat, or cure hearing loss. If you have significant hearing loss, we recommend consulting with an audiologist or healthcare professional.

Who can benefit from using Hearing8s amplifiers?

Hearing8s amplifiers are ideal for individuals who experience mild to moderate difficulty hearing in certain situations, such as conversations in noisy environments, watching television, or participating in group settings. They're also great for those who want to enhance their hearing clarity without committing to medical hearing aids.

Product Features

What makes Hearing8s different from other hearing amplifiers?

Hearing8s amplifiers stand out with our 360° sound clarity technology that captures sound from all directions, noise reduction algorithms that filter unwanted background noise, comfortable ergonomic design for all-day wear, and long-lasting rechargeable batteries. Our products are also designed to be discreet and easy to use.

How long do the batteries last?

On a full charge, Hearing8s amplifiers typically provide 18-20 hours of continuous use. The exact battery life may vary depending on usage patterns, volume settings, and the specific model. Our devices use rechargeable lithium-ion batteries and come with a convenient charging case.

Are Hearing8s amplifiers water-resistant?

Hearing8s amplifiers have an IPX4 rating, which means they are splash-resistant and can handle light exposure to moisture such as sweat or light rain. However, they are not waterproof and should not be submerged in water or worn while swimming or showering.

Ordering and Shipping

How do I order Hearing8s amplifiers?

You can order directly from our website by selecting your preferred model and following the checkout process. We accept major credit cards and other secure payment methods. For assistance with ordering, please contact our customer service team at 1-800-123-4567.

How long does shipping take?

Standard shipping within the United States typically takes 3-5 business days. We also offer expedited shipping options at checkout. International shipping times vary depending on the destination country, typically ranging from 7-14 business days. All orders include tracking information so you can monitor your delivery status.

Do you ship internationally?

Yes, we ship to most countries worldwide. International customers may be responsible for any import duties, taxes, or customs fees that apply when the package reaches your country. Shipping rates and delivery times vary by location.

Using Your Hearing8s

How do I set up my Hearing8s amplifiers?

Setting up your Hearing8s is simple: fully charge them using the provided charging case, select the ear tip size that fits most comfortably, insert the amplifiers with the sound opening pointed into your ear canal, and power them on. Adjust the volume to your preferred level using the intuitive control buttons. Detailed instructions are included in the user manual that comes with your purchase.

Can I use just one Hearing8s amplifier instead of both?

Yes, Hearing8s amplifiers can be used individually or as a pair, depending on your needs. Each amplifier functions independently, allowing you to use them in the configuration that works best for you.

How do I clean and maintain my Hearing8s?

To keep your Hearing8s working optimally, gently wipe them with a soft, dry cloth after each use. Use the cleaning tool provided to remove any earwax or debris from the sound opening. Store them in their charging case when not in use. Avoid exposure to extreme temperatures, moisture, or chemicals like hairspray or perfume.

Returns and Warranty

What is your return policy?

We offer a 30-day satisfaction guarantee. If you're not completely satisfied with your Hearing8s amplifiers, you can return them within 30 days of delivery for a full refund of the purchase price. Please visit our Return Policy page for more details.

What warranty do you offer?

All Hearing8s amplifiers come with a 1-year limited warranty that covers defects in materials and workmanship. We also offer extended warranty options for additional protection. For complete warranty information, please visit our Product Warranty page.

How do I get support if I have issues with my Hearing8s?

Our customer support team is available to help with any questions or concerns. You can reach us by email at support@hearing8s.com, by phone at 1-800-123-4567, or through our Contact Us page. We're available Monday through Friday, 9am to 5pm EST.

Still Have Questions?

If you don't see your question answered here, please don't hesitate to contact us. Our knowledgeable support team is ready to assist you.

Contact Our Support Team